Patient, friendly tech help for older adults
Phones, email, passwords, photos, spotting scams. Sit down with a volunteer and we'll figure it out together, at your pace.
Visit the help deskNo appointment needed. No question too small.
Any device, any question
iPhone or Android, laptop or tablet. Email, texting, photos, apps, video calls with family.
Stay safe from scams
Learn to spot fake messages and calls. We'll never ask for your passwords or account numbers.
Help that follows up
If you'd like, we'll email you simple step-by-step instructions after your visit so you can practice at home.
How it works
Drop by the help desk at The Towers senior center in New Haven, Connecticut. Bring your device and your questions. A volunteer sits with you one-on-one until it makes sense.
- Completely free, run by volunteers
- One-on-one, at your pace
- Plain English, no jargon
- Optional follow-up email with the steps
Our promise to you
We keep only your name, email, and a note about what we helped with, so the next volunteer can pick up where we left off. You can ask us to delete it anytime. And we will never, ever ask for your password by email.